Service Description
- Detailed description of each service offered (technician, project, installation)
- Scope of work for each service
- Skill sets and qualifications of personnel
Project Management
- Project planning and management process
- Communication channels and frequency
- Reporting requirements and timelines
- Change order process
Manpower Deployment
- Process for selecting and deploying personnel
- Onboarding and training procedures
- Performance evaluation and management
Client Responsibilities
- Work environment and safety
- Equipment and tools
- Access to project site
Payment Terms
- Billing cycle and payment due dates
- Accepted payment methods
- Late payment penalties
- Taxes and other charges
Termination
- Conditions for termination by either party
- Notice period
- Termination fees (if applicable)
General Provisions
- Governing law
- Entire agreement